It’s unclear whether Starbucks ever actually refused to donate coffee to U.S. Marines who requested it — but if they did, it wasn’t because, as the above email claims, “they don’t support the war and anyone in it.”
Marine Sgt. Howard C. Wright, who authored the original message in May 2004, subsequently issued a mea culpa (currently being distributed by Starbucks in answer to queries about the issue) in which he said:
Almost 5 months ago I sent an email to you my faithful friends. I did a wrong thing that needs to be cleared up. I heard by word of mouth about how Starbucks said they didn’t support the war and all. I was having enough of that kind of talk and didn’t do my research properly like I should have. This is not true. Starbucks supports men and women in uniform. They have personally contacted me and I have been sent many copies of their company’s policy on this issue. So I apologize for this quick and wrong letter that I sent out to you.
Please go to the full article and read the original letter, and further commentary at the link below.